Shipping policy

Waykind is committed to delivering high-demand personal care hardware directly to your door. Due to rapid order velocity and our specialized batch manufacturing and fulfillment architecture, please read our shipping terms carefully prior to completing checkout.

2.1 Live Stock Rate, Batch Allocation & Reserved Fulfillment (waykind.shop/pages/stock)

Because the Halo Body Dryer experiences high daily o

When purchasing from waykind.shop, certain products, bundles, digital programs, or promotional offers may be presented as pre-orders, reserved batch allocations, installment arrangements, or recurring purchase options. This policy governs how those orders are processed and how cancellations are handled.

3.1 Reserved Batch Allocations & Pre-Orders

When you purchase the Halo Body Dryer during a period where waykind.shop/pages/stock designates inventory as a Reserved Batch Allocation, your payment is captured immediately at checkout to secure your unit from the incoming 500-unit manufacturing run and lock in your promotional discount (e.g., Save $40 or Buy 1, Get 1 50% Off).

  • Why Immediate Capture Occurs: Your payment funds the direct allocation of your physical serial unit in our 3PL staging manifest and immediately unlocks any bundled digital resources.

  • Strict Cancellation Window: Because batch inventory and 3PL slotting are committed in real time based on daily order volume, all orders (whether standard or Reserved Allocation) may only be cancelled within 2 hours of order placement.

  • After the 2-hour window expires, your order is locked into our 3PL batch manifest and supply chain commitment. Orders cannot be cancelled while awaiting batch arrival as disclosed on waykind.shop/pages/stock.

3.2 Promotional Digital Programs & Recurring Purchase Options

If your order includes a digital program, membership, or replenishment option (such as the 30-Day Smell Good All Day Program or consumable Eucalyptus Spa Steamers refills) structured with recurring billing or deferred purchase terms:

  • Billing Authorization: By selecting a purchase option that includes ongoing access, replenishment, or deferred billing, you authorize Waykind to charge your designated payment method via our encrypted tokenization vault on the schedule disclosed at checkout.

  • How to Cancel Recurring Options: You may cancel any recurring subscription or replenishment schedule at any time after the initial commitment period by emailing support@waykind.shop at least 48 hours prior to your next scheduled billing cycle. Cancellations take effect for the subsequent billing cycle; already-processed charges or delivered digital programs are non-refundable.

rder volume, Waykind operates on a Reserved Batch Allocation System as we scale our automated Third-Party Logistics (3PL) distribution infrastructure.

  • Live Inventory Disclosure: We publish our real-time inventory status, batch allocation rates, and warehouse intake schedules transparently at waykind.shop/pages/stock.

  • How Reserved Shipping Works: When waykind.shop/pages/stock indicates "No Immediate On-Hand Stock — Shipping Allocation Reserved," placing an order guarantees and locks in your unit(s) from our incoming production lot (such as our initial 500-unit factory allocation).

  • Fulfillment Commencement: Orders placed during a Reserved Allocation window are queued chronologically in our 3PL management system. Physical dispatch does not occur until the designated production batch arrives, clears customs and quality control inspection at our 3PL facility, and is scanned into active pick-and-pack bays. By placing an order on our storefront, you acknowledge that you have reviewed waykind.shop/pages/stock and explicitly consent to extended pre-dispatch lead times associated with your reserved batch.

2.2 Processing vs. Transit Times

  • In-Stock Orders: When waykind.shop/pages/stock reflects active on-hand warehouse availability, orders typically require 2 to 5 business days for 3PL order verification, quality inspection, and carrier handoff.

  • Reserved Batch / Pre-Allocation Orders: When waykind.shop/pages/stock reflects a reserved batch status, processing times are governed by the estimated warehouse arrival window posted on that page. Once the initial batch (e.g., the 500-unit allocation) reaches our 3PL floor, reserved orders are dispatched in strict chronological order within 3 to 7 business days of intake completion.

  • Carrier Transit Time: Once handed off to the shipping carrier (USPS, UPS, FedEx, or regional last-mile partners), standard domestic transit takes 4 to 8 business days.

2.3 Split Shipments & Digital Delivery

  • Digital Inclusions: Any digital bonus included with your purchase (such as the 30-Day Smell Good All Day Program) is fulfilled electronically. Delivery of digital assets constitutes immediate partial fulfillment of your order.

  • Physical Bundles: To optimize logistics, physical promotional gifts (Frizz-Free Hair Wrap, Eucalyptus Spa Steamers) may ship inside the master Halo Body Dryer carton or in a separate parcel from an auxiliary warehouse.

2.4 Address Accuracy & Undeliverable Parcels

Customers are solely responsible for verifying the accuracy of their shipping address at checkout. Once an order is synced to our 3PL queue, address modifications cannot be guaranteed. If a parcel is returned to our warehouse due to an incomplete address, failed delivery attempts, or refusal by the recipient, the customer will be responsible for a $15.00 reshipment and re-handling fee. Refusal of delivery does not qualify an order for a refund.

2.5 Transfer of Title, Risk of Loss & "Delivered" Carrier Scans

Pursuant to Uniform Commercial Code (UCC) § 2-401, title and risk of loss for all merchandise pass from Waykind to the buyer the moment the parcel is tendered to the third-party common carrier at our fulfillment facility.

  • Waykind is not liable for packages stolen after a confirmed carrier “Delivered” GPS/timestamp scan.

  • If your tracking number displays "Delivered" but you cannot locate the parcel, you must file a missing mail claim directly with the local carrier office and submit a police report within 48 hours so we may assist you with carrier trace documentation.