This Shipping Policy applies to orders placed through waykind.shop.

Available destinations and shipping methods are displayed during checkout. If the Website does not accept an address, we are currently unable to ship to that destination.

We aim to process orders promptly after payment authorization. Processing may take longer during holidays, promotional periods, severe weather, inventory checks, or other high-volume periods.

Orders are not normally processed or delivered on weekends or public holidays unless the selected carrier states otherwise.

Available shipping rates are displayed before the order is completed. Any free-shipping offer is subject to the conditions shown on the product page, cart, or checkout.

Expedited shipping charges are separate from any standard free-shipping offer unless otherwise stated.

Estimated delivery dates or delivery windows may be displayed during checkout or in your shipping confirmation.

Delivery estimates are not guarantees. Carrier delays, weather, address problems, customs processing, and other circumstances outside Waykind’s control may affect delivery.

When tracking is available, we will send tracking information to the email address provided with your order. Tracking information may take time to update after the carrier receives the package.

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error, contact support@waykind.shop immediately. We will try to help, but we cannot guarantee that an address can be changed after an order enters processing.

Waykind is not responsible for delays or failed delivery caused by an incorrect or incomplete address supplied by the customer. Additional shipping charges may apply if a package must be resent.

Orders containing multiple items may arrive in separate packages. When available, separate tracking information will be provided.

If tracking has not updated for an unusual period or your package appears lost, contact support@waykind.shop.

We may ask you to confirm the shipping address, check with household members or neighbors, and contact the carrier. We will review the circumstances and provide an appropriate resolution.

If tracking shows that a package was delivered but you cannot locate it:

If your package or product arrives damaged, contact support@waykind.shop within seven days of delivery. Include your order number and photographs of the product, packaging, and shipping label.

Please retain the packaging until we complete our review.

International orders may be subject to customs duties, taxes, brokerage fees, or import restrictions. Unless the checkout states otherwise, the recipient is responsible for these charges.

Customs processing may delay delivery. Waykind cannot guarantee international delivery dates or control decisions made by customs authorities.

Packages refused by the recipient or left unclaimed may be returned to us. Any refund will be handled after the package is received and reviewed. Original expedited shipping charges and additional carrier fees may not be refundable unless the return resulted from our error.

For shipping assistance, email: