Purchase Options and Cancellation Policy
All orders are final once placed and cannot be cancelled or changed. After delivery, orders are covered by our Return and Refund Policy. By placing an order on waykind.shop, you agree to this policy.
1. Purchase Options
- Single unit. One Halo Body Dryer at the price shown on the product page.
- Multi-unit bundles. Two or more units sold together at a bundle price. Bundles are priced as one package. Returning part of a bundle is handled under our Return and Refund Policy.
- Add-ons and protection plans. Optional items or coverage you choose to add before completing checkout.
- Post-purchase offers. After checkout you may see one-click offers. Each accepted offer is a separate order and a separate charge to your original payment method. Nothing is charged unless you click to accept.
All prices are in US dollars. Charges appear on your statement as WAYKIND.SHOP.
2. Order Processing and Batch Allocation
Orders are processed and allocated to our fulfillment partner in batches. Orders are typically processed within 2-4 business days and delivered within 6-12 business days after processing. Current processing status is shown at waykind.shop/pages/stock.
Inventory is committed to each order as soon as it is placed, so orders cannot be cancelled. Every order remains covered by our Return and Refund Policy after delivery.
3. No Cancellations
Orders cannot be cancelled or changed once placed. This includes add-ons, protection plans, and accepted post-purchase offers. Please review your items, quantities, and shipping address before completing checkout.
Digital products are final once delivered.
4. Shipping Delays
If we cannot ship your order within the stated time, we will email you a revised shipping date. You may then cancel any unshipped items for a full refund. If the delay runs more than 30 days past the original estimate, we will cancel and refund the unshipped items unless you tell us you want to keep waiting.
5. Shipping Address and Delivery
Please check your shipping address before completing checkout. We are not responsible for orders delivered to an address entered incorrectly at checkout. Address changes cannot be made once an order is placed.
If tracking shows an order as delivered but you did not receive it, contact us within 7 days of the delivery date. We will open an investigation with the carrier and work with you on a resolution.
6. Fraud Screening
Orders may be held for verification if they show signs of fraud. We may cancel and fully refund any order we cannot verify.
7. Billing Questions and Disputes
If you have a question about a charge, please contact support@waykind.shop first. We respond within 2 business days and can usually resolve issues faster than a bank dispute. If a dispute is filed, we provide our order records, delivery confirmation, and the policies accepted at checkout to the card network.
8. Changes to This Policy
We may update this policy at any time. The version posted at the time of your order applies to that order.
Limited Warranty Policy
The Halo Body Dryer is covered by a 1 year limited warranty against defects in materials and workmanship, starting on the delivery date. This warranty applies to the original purchaser of products bought on waykind.shop.
1. What Is Covered
Defects in materials or workmanship that appear under normal household use, following the product manual. This includes motor, heating, fan, power and control failures that are not caused by misuse.
2. What We Will Do
If a valid claim is confirmed, we will repair or replace the product at our option. If a replacement is unavailable, we will provide a comparable product or refund the price paid for the defective unit. A replacement unit is covered for the rest of the original warranty period.
3. What Is Not Covered
- Damage from misuse, accidents, drops, or failure to follow the product manual
- Submerging the unit, pouring water into it, or using it in standing water
- Use with incorrect voltage, damaged outlets, or extension cords
- Commercial, salon, or other non-household use
- Normal wear and cosmetic damage, such as scratches or discoloration
- Units opened, modified, or repaired by anyone other than Waykind or our authorized partner
- Lost or stolen items, and free gifts or promotional items
- Products bought from unauthorized sellers
4. How to Make a Claim
Email support@waykind.shop within the warranty period with the subject line "Warranty Claim." Include your order number, a short description of the problem, and a photo or short video showing the issue with the unit plugged into a working outlet.
We review claims within 3 business days. We may ask you to troubleshoot with us or return the unit for inspection. For approved claims, we cover the cost of shipping the replacement and provide a prepaid return label when a return is required.
5. Damaged on Arrival
If your unit arrives damaged in transit, contact us within 72 hours of delivery with photos of the product, the outer box, and the shipping label. We will send a replacement at no cost.
6. Legal Terms
This warranty is our only express warranty. Any implied warranties, including merchantability and fitness for a particular purpose, are limited to the 1 year length of this warranty. Waykind is not liable for incidental or consequential damages. Some states do not allow limits on implied warranties or the exclusion of incidental or consequential damages, so these limits may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary by state.
Waykind is operated by Quantum MS LLC.